1. Shipping Information
We offer an offline version of our service that includes the delivery of pre-configured hardware, such as single-board computers like Raspberry Pi. The shipping information includes:
2. Shipping Locations
We currently ship to locations within India only. We do not offer international shipping for our offline service.
3. Delivery Time
Once an order is placed and payment is confirmed, we aim to dispatch the pre-configured hardware within 3 business days. Delivery times may vary based on the shipping address and other external factors.
4. Shipping Charges
Shipping charges will be calculated during the checkout process and added to the total cost of your order. The shipping cost is based on the delivery address and the weight of the hardware.
5. Order Tracking
Upon shipment, customers will receive a tracking number to monitor the status and location of their order. Please use this tracking information for real-time updates on the delivery status.
6. Delivery Method
We use reputable courier services for the delivery of our hardware. The choice of courier may vary based on your location and will be determined at the time of order processing.
7. Receipt and Inspection
Upon receiving the delivery, customers are advised to inspect the package for any signs of damage during transit. If there are concerns about the condition of the hardware, please contact immediately at g1@abona.in.
8. Lost or Damaged Items
If an item is lost or damaged during transit, please contact us within 2 days of receiving the order. We will work with the courier service to resolve the issue and provide a replacement or refund as necessary.
9. Contact Information
If you have any questions or concerns regarding our shipping and delivery policy, please contact us at g1@abona.in.